Date Modified: 2021-03-18 Category: Work Status: Hidden
Product Priorities for Next Quarter
My proposed order for prioritization is 1. Automate IT billbacks :(8) ready for delivery with clear definition of done. 2. Renewals & Retention :(7) discovery - opportunity ID 3. Broker app :(3) discovery - pains/problem space I weighed our upcoming initiatives for the quarter with an eye out for how quickly we could validate any assumptions around customer delight, return on investment(viability) and feasibility.
Next Actions: Work on discovery and delivery sprints with
- engineers to scope out solution
- finance to understand cost savings
- designer to research breaks in current renewal flow
- customers to understand flow: facility manager - billing + ticketing flow member
- sales/marketing - insight into acquisition metrics
Assumptions
- all broker app are tooling issues - not business process
- facilities request are most frequent customer touchpoint
- internal knowledge of both systems readily available for integration /Industrious new.png
Questions
can we do this?
understand system architecture
what stages are the initiatives now?
should we do this?
what is revenue from upgrades vs new signups?
do they want this?
what user segments are impacted
members
facility managers
brokers
what evidence
what experiments